Aylesbury Vale Crematorium recognised for ‘excellent level of service’
The crematorium scored 100% for administration, ceremony facilities, and service and staff
Aylesbury Vale Crematorium in Buckinghamshire has been recognised for “an excellent level of provision” by the Federation of Burial and Cremation Authorities (FBCA) inspector Gordon Hull.
According to Hull’s report, he “did not feel it necessary to make any recommendations” following a Crematorium Compliance Scheme inspection at the site in July 2024.
The inspection involved scrutinising six separate key areas of service delivery, through discussion and viewing of more than 80 points of interest.
The crematorium scored 100% for administration, ceremony facilities, and service and staff.
Aylesbury Vale Crematorium is part of Westerleigh Group, one of the UK’s largest independent owners
and operators of crematoria and cemeteries, with 40 sites in England, Scotland, and Wales.
Lilly Fortune, Aylesbury Vale Crematorium manager, said: “I am so proud of everyone involved in the running of our crematorium and was particularly pleased to see the FBCA inspector award full marks for Service and Staff.
“People are at the heart of everything we do, ensuring that our colleagues provide exceptional service and care to the families we support, whether that is organising and delivering a funeral service to helping the bereaved memorialise their loved ones within our grounds or through a wide variety of other options.”
Hull found the crematorium “…to be operating in accordance with the three key areas of compliance: 1. The Cremation Regulations 2009, relating to statutory documentation; 2. The Defra Process Guidance notes 5/12, relating to cremation; and 3. The Code of Cremation Practice, relating to all aspects of the service.”
Fortune added: “We also received top marks for ceremony facilities, which endorses our efforts to ensure every service here is as uniquely personal as possible and delivered to the very highest standards.”
