Legacy of Lives launches new online service

A new platform for funeral directors to attract new clients, maintain transparency and deliver online services has been officially launched.

The Legacy of Lives platform aims to bring together funeral planners and trusted funeral directors in an all-in-one community. The service is specifically designed to make funeral planning “simpler and more transparent, while offering the personal touch that customers associate with their local high street providers”. It also allows funeral directors to support hospices, patients and those most in need of professional advice and guidance.

Legacy of Lives uses smart technology to enable funeral planners to create a funeral that meets their needs in every detail. Customers request quotes for a personalised funeral plan which are sent directly to funeral directors, who can accept or decline depending on suitability and available resources.

Rebecca Peach, founder and CEO of Legacy of Lives, said: “Our mission is to provide an online resource to help funeral directors showcase their services to a wider range of clients, and also to make those services more transparent and tailored for consumers than ever before.

“Many of us have heard stories of, or seen first-hand, funerals which in no way reflected the wishes or interests of the deceased. We think funerals should be as personal as possible, and by offering a supportive tool for individuals to record those wishes, we aim to make this a reality for all. Not everyone wants a horse-drawn carriage anymore – although it remains a popular choice.”

She added: “The future of the industry is about providing more transparent options and empowering consumers to make choices that will give them a personalised service that they can afford. We want to elevate the profiles of these dedicated providers who support consumers when they need it most and genuinely provide supportive choices. Match-making planners to trusted funeral partners will make users’ final funeral wishes a reality.”