SAIF launches new helpline in partnership with Rowland Brothers

Members of the National Society of Allied and Independent Funeral Directors (SAIF) has announced its new helpline providing advice on the repatriation of people who have died overseas.

The free-to-members service is being operated by repatriation experts Rowland Brothers International and is offered “without obligation”.   

It means independent funeral directors approached by families facing the challenge of transporting a loved one to another country following their death will be able to obtain information in a timely and convenient manner.

The partnership also gives SAIF members access to discounted freight rates with airlines, a global network of trusted funeral directors, multi-lingual agents and training opportunities.    

Commenting on the new service, SAIF chief executive Terry Tennens said there was a growing need for expert advice about repatriation.

He said: “In this increasingly globalised and ever-changing world, where families travel more and live apart across continents, it’s vital that funeral directors are able to give up-to-date advice and support when the unthinkable happens.

“We’re proud to announce a new partnership with Rowland Brothers International, who are field leaders in this very specialist area of funeral arranging. We know they will provide our members with the best advice on paperwork and different national regulations.” 

Steve Rowland, managing director of Rowland Brothers International, added that he was “delighted” to be supporting independent funeral directors in membership of SAIF.

He said: “It’s a real honour for us to be able to assist SAIF members on all matters relating to repatriation. We know that independent funeral directors pride themselves on giving a personal service and that is exactly the approach we take at Rowland Brothers International. 

“We’re able to provide help and advice without obligation with the aim of ensuring bereaved families who find themselves having to arrange funerals across borders get the best possible assistance.”