Golden Leaves receives ISO accreditation

Golden Leaves has become the only independent funeral planning company to hold ISO accreditation.

The BSI ISO:9001 accreditation is recognised internationally as the world’s most widely adopted ‘Quality Business Excellence Standard and Management System’.

Barry Floyd, Golden Leaves managing director, said: “We are extremely proud of what the business has achieved over the last 18 months and this BSI standard has really been a defining accolade.

“We are still experiencing continued and steady annual growth in terms of sales, when the entire market had delivered a 15% contraction in its figures, which underscores the extremely healthy position of the business. As we move into year three of our five-year strategic transition plan, we are currently delivering on all our milestone KPI’s. There are also a number of developments and important announcements in the pipeline for the coming months.”

Over the last year, Golden Leaves has been recognised with other honours such as founder Tony Rowland being awarded an MBE by the queen, and being shortlisted as a national finalist in the Amazon/Santander growing business awards.